Frequently Asked Questions
Click or tap a question to expand the answer.
If your question is not answered here, please submit your question into the feedback form available in the app's menu.
- What operating systems are supported?
- BOM Weather app is compatible with most smartphones and tablets using:
- Apple iOS 12 and aboce
- Android 6 and above
- I am experiencing crashes and technical issues, what should I do?
Many customers who send us feedback are running old versions, and their technical issues are resolved by
updating to the most recent release.
Please ensure you have the most recent version of the BOM weather app running. For Android users, please navigate to my apps & games to check if there is an update available. For iOS users, please navigate to your app store to see if there are updates available.
- Is there a widget?
Yes, we offer a widget for Android. You can set multiple widgets to your homescreen. For example, one
that moves with your location, and another for a set location.
For iOS, we are working to deliver a widget.
- What happens if I don't allow location services?
If you don’t allow location services, you will have to search for a location, using the name or
postcode. The app needs a location to offer you weather.
If you are using Android 11 and want to display a widget, you will have to allow location permissions to ensure the widget can update as you move.
- Why can't the BOM Weather app find my location?
- The app is using search that uses the Bureau's Australian Digital Forecast Database (ADFD). Should you find your location is not found please submit this to us via the app, in our feedback form available in the app's menu.
- Why do some locations show more information than others?
The weather observations displayed for your location are taken from the nearest or most appropriate
automatic weather station based on distance and elevation.
Not all weather stations collect the same observations, and the app will only show the observations from a single weather station. For example, some weather stations do not collect humidity (also used to generate the 'feels like temperature'), wind, or rainfall observations, so these observations will not be available. If your location is more than 100km away from a weather station, no observations are displayed.
The availability of the short forecast text (below the weather icon) also varies by location. This text is not provided for every location, but is available for 650 locations nationally, including major regional and metropolitan centres.
The Bureau produces seven day long text forecasts for major towns and cities. For other towns and districts, long text forecasts are issued for four days, and daily summary forecasts (maximum and minimum temperature, chance of rain and a weather icon) for the rest of the week.
- Are the observations for my location correct?
The Bureau operates a network of around 700 automatic weather stations, providing near real-time
observations. Sometimes your experience (or backyard or community weather station) may not match with
what's being reported at the closest Bureau weather station. Some weather phenomena can be very
localised. For example, rain often falls in a patchy pattern with some locations receiving much more
rain than other places nearby. Wind speed and direction, and temperature, can also be influenced by
local topographic features and elevation.
When using the BOM Weather app, the observations shown are from a single weather station. The station is chosen based on a combination of distance, and the comprehensiveness of the weather elements measured at the station. The weather station may not be in the same area as the forecast. The location of the weather station does not affect the forecast for your location. Unfortunately, due to the large size of our country, the nearest Bureau automatic weather station may be quite far away from your location.
You can find out which weather station is used for a location by scrolling to the bottom of the page and tapping on the i icon.
- How do I change the weather station for my location?
- While the app selects the weather station that is closest to your location, you may wish to change the location you are viewing to more closely match the conditions that impact your location (e.g. elevation or wind).
- How do I view warnings?
- Warnings for your location appear at the top of the screen. Tap of the warning to read the details. Warnings in the app, and bom.gov.au are the same and are issued and updated simultaneously.
- What warning push notifications does the app allow me to receive?
The BOM Weather app has push notifications for 6 weather warnings:
- tropical cyclone
- fire weather
- severe weather
- severe thunderstorm
Once installed and enabled, a notification will appear on your device's screen whenever a warning is issued that is relevant to your set location.
- How do I view wind in knots or km/h?
- Where the wind value has a dotted line underneath it in the app, you can tap on it to toggle the unit of speed between km/h and knots. This setting will be retained between app sessions so that next time you open the app the value will use your previous unit of measure.
- Is the weather information in the app different to the Bureau's website?
The BOM weather app and bom.gov.au use the same weather information. All information is refreshed when
you wake or open the app. On our websites, refreshing doesn't happen automatically-–to check you are
viewing the latest weather information refresh the webpage.
You may notice differences if you are comparing a forecast for your specific location (e.g. a suburban location) with your capital city forecast. Please refer to the FAQ 'Why do some locations show more information than others?'
- How does the Bureau weather app differ to other weather apps?
- As Australia’s official source of weather information, you can be sure the information you receive from the Bureau of Meteorology is reliable and current—whether you're using our website or the BOM Weather app. The Bureau reports on the accuracy of its forecasts and warnings every year in our Annual Report, which is also summarised on this webpage.
- Can I provide feedback on the weather app?
- Yes. We encourage our customers to provide feedback that will inform future services. A feedback link is provided in the main menu and we encourage you to tell us what features you need the most, and what you think about the app.