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The outputs from Hydrological Services contribute towards Output 1.3 - Meteorological and Related Services. Outputs typically include publications, reports and data sets on Australia's surface water resources and their utilisation, and on the links between weather, climate and surface water; a comprehensive national flood warning service for coastal and inland rivers in collaboration with relevant State and local government agencies; and advice to public and private sector organisations on the use of hydrometeorological information in design, construction and other applications.

OUTPUT PERFORMANCE 2003-04 

Output performance is measured against a number of quantity, quality and price targets. The results achieved for 2003-04 are provided below along with a commentary on significant variations.

QuantityTargetActual
Number of hydrological data, information, advisory and flood warning services issued600,0002,250,000
Number of Internet accesses to automated hydrological service delivery systems400,0001,904,000
QualityTargetActual
Percentage of users surveyed that are satisfiedor very satisfied with hydrological data, information, advisory and flood warning services85%Too few flood events to do meaningful surveys. High level of anecdotal support for Hydrometeorological Advice and Water Resources products.
PriceTargetActual
Water Resources Assessment Activities$0.567m$0.715m
Flood Warning Service$4.986m$5.038m
Hydrometeorological Advice$1.257m$1.009m

The low incidence of flooding during the year meant that the number of flood warnings issued was significantly lower than average nationwide. However, the introduction of further routine products that are automatically generated and issued through the Bureau's website and the growing community use of the Internet meant that the service dissemination and access targets were exceeded for the year. The quality of hydrological services is assessed through client feedback and user surveys where possible. Clients expressed satisfaction with improved access to water resources and design rainfall information that was achieved by increasing the amount and enhancing the presentation of information available through the Internet and through the use of more user-friendly formats such as CD. The major flood period during the year occurred in January with widespread flooding in the inland rivers of Queensland, including major flooding in the Nicholson, Leichhardt and Cloncurry Rivers and moderate flooding in many others. Other significant flood episodes occurred in the South Esk and North Esk rivers in Tasmania and the Barwon River in New South Wales. The Flood Warning Service, as subjectively assessed through interactions at Flood Warning Consultative Committee (FWCC) meetings held in each State/Territory during the year, continues to be well received and held in high regard by clients. In the light of the improved service delivery capability, and automated product preparation, service targets for 2004-05 will be reviewed.



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