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Radar Loops FAQ - Frequently Asked Questions

Note: if you have a problem which is not answered by the notes below, please let us know by using the FEEDBACK link and we will help you.

Questions about Radar loops:

Q. Radar Loops have never worked in my browser.
Q. Radar loops used to work, but have stopped working now.
Q. The loop counter counts from 1-4, but the images do not change.
Q. There are only 1 or 2 or 3 images in my loop when there should be 4.
Q. I see Blank or Partial or Broken images during loops.
Q. Why is my PC is continually downloading data during loops ?
Q. What are the download volumes if I leave my PC on radar loops all day ?

Other radar web page questions:

Q. My radar images seem to be old.
Q. The date-time on the radar image is plainly wrong (e.g. year 2000, 2010, etc)


Questions about Radar loops:

Q. Radar Loops have never worked on this web browser.
  1. Where you see web links like '128km - loop', make sure you click on the word 'LOOP'. (Clicking on '128km' will only show the latest static image.)

  2. Loops need JavaScript to work. Some web browsers have scripts turned off. Others may not be able handle radar loops at all. See Radar Loop Diagnostics to check this browser.

Q. My radar loops used to work, but they have stopped working now.

If your radar loops used to work but do not work now, it is probably a problem on your PC. Check:

  • is your disk full ? (You need to have several Mb spare space)
  • is there a virus in this PC ?,
  • is there a problem with the PC-firewall ?.

Perhaps use the Radar Loop Diagnostics to check this browser.

A rare problem might be that you have an old or incorrect bookmark. Perhaps revisit the Radar Home Page, select the radar you want, and then set up a fresh bookmark.

Another rare problem might be that if you now only see small broken images instead of radar images, then maybe your ISP (Internet Service Provider) has blocked radar images. Perhaps contact your ISP to see if they can run the radar loops, and whether they see a problem or not.

Q. The loop counter counts from 1-4, but the images do not change.

Look at the time-stamp line at the bottom of the radar images. The times should be increasing by 10 minutes each image. Sometimes when there is no rain, the images all look identical and the only thing changing is the time stamp.

Q. There are only 1 or 2 or 3 images in my loop when there should be 4.

This usually happens with part-time radars after a 'windfinding' session when the radar has been down for one and a half hours, and has only just come back up. Only 1 or 2 or 3 new images are available. It takes a full 40 minutes before all 4 images are available.

Q. I see Blank or Partial or Broken images during loops.
Q. Why is my PC is continually downloading data during loops ?
Q. Why is the mouse pointer continually flashing an hour-glass during loops ?

When loops are running normally, there should be no further downloading from the internet - the images should all be in the PC cache storage. If your PC seems to be continually downloading new images, or the loop shows partial or blank images, or the hour-glass is flashing, then your web browser cache settings may be wrong, and the browser is accidently rechecking the internet every time around the loop.

See Browser Settings to check your cache settings.

Q. What are the download volumes if I leave my PC on radar loops all day ?

One new 20Kb-30Kb radar image comes down every 10 minutes. This means 120Kb-180Kb per hour, or approx 1 Mb every 6-8 hours.

Q. My radar images seem to be old.

If your radar images are obviously very old (e.g. over a day old) and do not change after you press the Refresh/Reload button, then you may have a Web cache problem.

Q. The date-time on the radar image is plainly wrong (e.g. year 2000, 2010, etc)

Occasionally radar machines lose track of the correct time of day, and send in images with bad dates like year 1990 or year 2010 etc. We try to reset radars to the correct dates and times as soon as we can, but some bad date/time stamped images may be displayed for a little while.

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