Using our FTP service

You can use our file transfer protocol (FTP) service to view and download files using modern web browsers.

This page has tips to help you do this.

One way is to download a client server. This offers a graphical experience to make it more accessible. Choose from many free or paid clients, for example, FileZilla, winscp. We cannot tell you which product to choose.

How to access FTP using web browser

Go to the FTP page:

If this page does not load, your web browser has blocked the redirection. You may need to adjust your browser settings to enable FTP.

Enable FTP on Chrome

In Chrome, FTP support is disabled by default

Open Chrome and enter chrome://flags in the address field. This will take you to the Experiments page.

In the Search flags field, enter enable-ftp.

To enable support for FTP URLs, select Enabled from the dropdown field, where default is selected.

Click or tap the Relaunch Now buttonat the bottom of the page.

Chrome will relaunch and support FTP. Enter to browse the files.

Enable FTP in Internet Explorer

Launch Internet Explorer and go to Settings (gear icon)

Select Internet options.

On the Advanced tab, search for Enable FTP.

If the Enable FTP folder view (outside of Internet Explorer) option is not checked, enable it.

Click Apply if you enabled it, then click the OK button.