Aviation services customer satisfaction survey

Have your say...

The Bureau of Meteorology provides meteorological services for the aviation industry. This includes international, domestic and regional airlines and general aviation. Timely, responsive, and accurate meteorological information is essential for the safe and efficient operation of flights.

Our products and services are designed to meet the unique needs of the Australian aviation industry while also complying with ICAO guidelines and standards. At the Bureau, we want our aviation services to meet customer expectations. Receiving feedback from our aviation customers helps us to identify areas where we can improve the services provided to the Australian aviation industry.

The Bureau conducted an aviation customer satisfaction survey between 22 February and 6 April 2023. This survey is now closed however if you have any further feedback regarding the Bureau's aviation services, please email webav@bom.gov.au.

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By entering this site, you acknowledge that this information is produced solely for use by the aviation industry, and you are aware that any information for the purposes of flight planning should be obtained from Airservices Australia.